Ulla Ladegaard-Mortensen (DK)
UX Designer at SKAT
Based in Copenhagen
Meet Ulla at:
Boye Aarhus 25 conference
Presentation: How the Danish Tax Agency Balances Design Thinking and Standardization
Track: User Experience
Venue: Godsbanen, Aarhus
Date: Tuesday, November 4
About Ulla Ladegaard-Mortensen
Ulla is a user research specialist and project manager with extensive experience in public-sector digital services. She has contributed to major platforms such as Skat.dk, TastSelv Borger, and TastSelv Erhverv, where she focuses on improving user experience through research-driven design.
Her expertise includes user involvement, usability testing, interviews, service journeys, and accessibility in line with WCAG standards. Ulla is dedicated to ensuring that digital solutions are intuitive, inclusive, and built around real user needs.