"Belonging is not the warm glow after a team lunch. It is a hardwired human need."

This was one among several notable quotes from Antonia Fedder during her energising recent members’ call on The Business of Belonging. Exclusion, she reminded us, registers in the same region of the brain where we process physical pain. The cost of ignoring this is profound for organisations, while the upside of taking belonging seriously is decisive.

Antonia, who is a Hamburg-based designer and an active member of our community, brings a rare combination of clarity and pragmatism. Her work spans