Unreliable websites is a real problem. Whether it is a slow site, forms that doesn’t do the trick, or just broken links, it all influences the perception of your organisation.

Behind the scenes it might be editors struggling with a content model or developers constantly bug fixing. This could leave the editors feeling incompetent being unable to do simple tasks without help and the good developer probably won’t stay long if just faced with the routine of maintenance tasks.

Like Ondřej Polesný from Kontent.ai said back the Web Summer Camp, when he gave a presentation on the topic:

“Everybody knows it is not ideal, but nobody deals with it”