When It Works Here But Not There: Why Global Websites Fail in China

Every brand wants to be global. But very few truly understand what that means online.
You can have a flawless digital experience in London, New York, or Copenhagen — and still deliver a broken, painfully slow website in Shanghai or Beijing.

In a recent Boye & Co members call, digital strategist Marta Cukierman shared her experiences helping international organisations untangle these issues. What she revealed wasn’t just about slow sites or blocked scripts — it was about how easily global ambitions collide with local realities.

“If you’re a global brand and you ignore 20 % of your potential market — that’s not necessarily a good approach.”
Marta Cukierman

Marta’s message was simple but powerful: your website might technically load in China, but that doesn’t mean it actually works.

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What Got You Here, Won't Get You There

Take a moment to reflect on this statement “What Got You Here Won't Get You There”. This was used by Marshall Goldsmith in his book with the same title . Think about it in relation to the various website and web application projects you have been involved with over the years, whether you have been on the technical or business side.

What was your latest web project and what were the objectives that guided you to where you are today? Will this project and those objectives still be relevant over the next couple of years?

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