An AI sandbox enables development of new AI technologies in a controlled environment reducing the risk of violating laws, regulations and guidelines.
Based on a conversation at a recent meeting in our Oslo-based Automation & AI peer group, let me take you through the why, how, benefits, adoption strategy and also the risks of having an AI Sandbox.
Read moreIn our peer groups it’s normal that we from time to time take a departure from the all the digital talk, and shift to a career perspective. Questions and personal reflections about roles and tenure are frequent. In particular after 5+ years at the same company, the joking begins that either you leave now or you are staying for life. From time to time, there’s also members wondering whether to make a big career change
New York City-based John Stepper stayed for an impressive 18+ years in management roles at Deutsche Bank and then his career took a turn.
Back in 2015, he published his now seminal book Working Out Loud and then bravely left the bank in 2016 to go pursue his dream of making work better and improving the social bond at work based on what he wrote in the book.
Read moreGitHub Copilot is also known as 'Your AI pair programmer'. GitHub Copilot uses the OpenAI Codex to suggest code and entire functions in real-time, right from your editor.
In a recent member's call, we heard from Digital Platform Product Lead Seb Barre at TELUS, a Canadian national telecommunications company, GitHub Copilot is also known as 'Your AI pair programmer'. It’s a cloud-based artificial intelligence tool developed by GitHub and OpenAI to assist developers by suggesting code and entire functions in real-time, right from your editor.
In a recent member's call, we heard from Digital Platform Product Lead Seb Barre at TELUS, a Canadian national telecommunications company. Seb is on a growing team of developers that have been piloting it for the past 2 months to help make them both more productive and happier.
The conversation started with how they usually say no to experiments like these at TELUS, but with GitHub Copilot it was different.
Read more“Forget the crystal ball and start navigating”
This was the catchy subtitle of a recent interactive session in our Copenhagen digital leadership peer group, where we were joined by management researcher Iben Stjerne and business agility expert Morten Elvang
They introduced us to the emerging concept of open strategy, which led to an interesting conversation on power dynamics, experimentation and essentially how strategy is changing.
A few days later, we did a similar session with our London group, where Morten joined us remotely. Again, stories of how strategies are failing, how strategy processes are often a very big waste of time and how generally strategies are not communicated well filled the room.
Read moreCan you imagine a career starting with secretarial duties back in the 80’s, followed by 10 years at GSK as Executive Administrator, onwards to working in internal communications, speaking at international conferences on better ways of working and now being a certified Microsoft 365 MVP since 2017?
This is the inspiring journey that Lesley Crook has been on and since 2021, she is working with Norwegian Microsoft Partner and IT services firm CloudWay.
Her focus has always been on better ways of working and today she is preparing customers for Microsoft Viva and Teams cloud consumption. In her role, she gets to use her background with internal communications, alongside her deep understanding on how large, complex and global organisations actually works.
Read more“A productive work environment doesn’t have to be stressful.”
Back in April, Texas-based Maura Thomas released her most recent book on individual and corporate productivity titled "Everyone Wants to Work Here: Attract the Best Talent, Energize Your Team, and Be the Leader in Your Market".
Maura is an award-winning international speaker and trainer and saw a gap in the skills being developed in leaders and the ever-increasing demands of work. She’s spent decades working in the trenches with tens of thousands of leaders. This research has led to proven solutions for how leaders can solve the problems eating away at productivity, and help their teams succeed in today’s fluid, fast-paced work environments.
In a recent member’s call we held an informal book launch for the new book, where Maura told us more about the book and shared a few actionable steps to plug your productivity gaps and energise your team.
Read moreThe exponential rate at which the technology is evolving, with new features and components being developed and released daily it’s very import that we have an open, scalable and agile architecture. However this is an ideal state and to tarnish the ideal state one of the biggest challenges today is vendor lock-in.
Often organisations don’t even realized they are locked in until the time they try and innovate with new components and try to open the existing architecture on a system, platform, tool or service.
Read moreWorried about climate change? Not sure what to do, and not sure how to speak with friends, family and colleagues about it?
Talking about climate change and personal choices can sometimes lead to challenging discussions.
In a recent member’s call we heard from Nina Horstra, Climate Coach and UX Research Manager at Booking.com in the Netherlands. At work she focuses on the topics of sustainability and accessibility. In her spare time, she has completed a training program to be a certified climate coach.
We covered insights on living a sustainable life, guilty pleasures, and how to take others along on the journey. There were also a few practical tips that you can apply in your day to day life and in conversations, but we started our wonderful journey somewhere else.
Read more“Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for”
Austrian American management consultant, educator, and author Peter Drucker is one of the most widely-known and influential thinkers on management and his opening quote is really an eloquent way of saying that the customer's experience and perception of the service or product is what ultimately defines its quality.
Peter Drucker also coined the term “knowledge worker” and that’s really what Gudrun Möller, Service Designer at Zürcher Kantonalbank (ZKB) in Zurich, Switzerland is. Her focus is along the same lines as Drucker on using research data to focus on delivering value to customers and testing, testing, testing.
Prior to joining ZKB 2021, Gudrun has worked on both customer side and with a consulting firm in various roles including Senior Digital Media Manager at Swiss Re, Head of Digital Product Management at Neue Zürcher Zeitung and also as Senior Consultant at Stimmt, a boutique Swiss business consulting firm focusing on customer experience.
Gudrun is also our expert of the month.
Read moreMost marketers and digital ops teams are still busy asking “may I” when they ought to be pushing the envelope on innovation and innovating on what will make the company more resonant in the marketplace next month, quarter and year.
In a recent member call, digital policy consultant Kristina Podnar asked the question: What if we could change that dynamic, deliver “just in time guidance” and push for faster and more frictionless market engagement? What if we applied the same type of approach to our digital ops enablement that we apply to our consumers?
Kristina talked through several use cases and shared examples of how marketing and digital ops teams are reinventing digital policies for enablement. She also shared her tips and tricks on how to help your colleagues around the globe get to the next level of enablement.
We all carry within us a set of assumptions about what is “normal” in our professional disciplines. But the realities of 2023 - including the climate emergency, armed conflict in Europe, and global technological and social change reveal gaps and flaws in the assumed boundaries of our work.
What are our obligations in this new world? What do we think digital technology is and does today? And how can our work become more consequential in an epoch of disruption and rapid change?
In a recent member call, digital cultural strategist Michael Peter Edson hosted a short talk and discussion, where he drew on 20 years of work at the forefront of digital transformation in culture and society. Michael was the Director of Web and New Media Strategy for the Smithsonian Institution, the world’s largest museum and research complex, based in Washington, DC; co-founder of the Museum for the United Nations; and is part of the founding team of the Museum of Solutions, Mumbai.
Developing and running one of higher education's first Marketing Operations teams is something special.
That’s what Eric Greenberg has done in Philadelphia at The Wharton School since around 2013, when he began championing the growth of inbound marketing in the MarComm office after having spent several years in the department of web development.
Today, Eric runs a team of nine people at The Wharton School that covers a wide variety of scenarios. They run the Wharton content management system which has 130 websites on it, they are responsible for marketing automation and the graduate admissions Salesforce instance, as well as a school-wide email marketing platform.
Eric believes in “servant leadership”, mentoring, sharing knowledge, and creating a healthy workplace culture and a team that respects diverse opinions and works together to achieve amazing things. Eric is also our expert of the month.
Read moreIt seems like AI will have a big impact making us more effective, more efficient, helping us generate ideas more quickly and perhaps even making us better understand our audiences and to tailor content and design to meet their needs.
Dennis Oswald is Brand Experience Manager at Netgen in Zurich and like most of us, he is just another curious human being trying to figure out what's going on with AI.
In a recent member call, Dennis looked at how AI will change the creative process and the broader impact for design leaders.
As expected from a field that’s cooking faster than a microwave dish, we covered quite some ground. As Dennis said, doing the slides for the call was a creative wakeup call, but I think, that the call the same impact on most attendees.
It’s quite unusual for a CMS selection process to take 5 years, but as the digital platform keeps growing in importance, year long evaluations are likely to get more common in the future.
In particular for large, complex and international organisations, where the task of migrating thousands of pages and custom-built development is a long, time-consuming and expensive one.
I recently spoke to Johannes Nygaard who is Chief Digital Advisor at the University of Copenhagen and a part of their CMS selection project. This project started back in 2017 and recently led to the selection of open source CMS TYPO3 as their new digital platform.
Let’s take a step-by-step look at what happened and see what you might be able to use in your own selection processes.
Read moreWhile sustainability is not a new topic in our member calls, we've mostly talked about how to create low-carbon websites, how to be smart about cloud computing and somewhat more technical angles.
Recently, Oslo-based digital leader Katrine Sundbye joined one of our local peer group meetings as a guest speaker and took a different angle in her session:
“We need digital to meet the sustainability goals!”
In a recent member call, Katrine shared her thoughts with the community. She introduced us to the green growth model and the ReSOLVE framework by McKinsey. She also shared examples of how data and digital solutions are key enablers for keeping resources in use more and longer.
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