Earlier this month, we visited the impressive Royal Library of Denmark in Aarhus, which hosted the kickoff meeting for our new peer group focused on UX research.

The purpose of UX research is to understand users’ needs, behavior, and experiences in order to create products that are functional, intuitive, and meet their goals.

A recurring theme was asking the right questions and being curious about who uses our solutions and how they are being used.

Johanna Halfmann joined us from Hamburg and…