Make change better and avoid change fatigue

“Change is inevitable. Resistance to change is just as predictable.

How do you motivate teams to willingly get on board?”

This is the premise from the recently published book called Change Fatigue by Jenny Magic and Melissa Breker. Released in May, the book focuses on what the authors call ‘flipping teams from burnout to buy-in’ and it addresses the foundational psychological safety domains that drive willingness to change, alongside practical change facilitation techniques you can use today, regardless of where your team is starting from.

In a recent member’s call we were joined by the two authors who in an informal conversation took us through what’s in the change facilitation book, and they also shared a few insights on how your team can lead, plan, deliver, and sustain change.

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Expert of the month: Melissa Breker

It seems only fitting that in my conversation with Vancouver-based Melissa Breker, she brings up the famous George Bernard Shaw quote on the problem with communication. The quote has never been more relevant in these times as we are dealing with the pandemic and fighting misinformation and it is also very fitting for the career path taken by Melissa.

As you probably know, it’s often an illusion that communication actually occurred. In recent years, Melissa has transitioned from almost a decade of content strategy work to being a change leader. Her focus is now even more on clarity and how to actually ensure successful implementation of change.

Melissa is also a Boye conference speaker and our expert first expert of the month in 2021. At her recent Aarhus conference appearance, she spoke about a few gaps that you need to know, but let’s first go back about a decade to understand Melissa’s background.

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The World Has Changed. So How Are You Going To Change?

Personally, I have a big appetite for change, but given the recent events, even I struggle to cope. We are far from done with the pandemic, there’s economic crisis like never before and what lies around the corner is harder than ever to predict.

In an entertaining and inspiring member conference call, Sree Sreenivasan, offered his insights, thoughts and tips on the crisis and beyond. This post is not a transcript of the talk, but rather a few of my observations from what’s probably the best show we have put on during COVID-19!

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Disruptive Change Making - Examples and Case Studies

My approach is based around creating disturbance in order to destabilize habits and comfort zones: the enemies of change (as I see it). Outside of habits and comfort zones is fertile ground, but there may also be fear and suffering. There can be no guarantees that stepping into fertile ground will yield resilience, but it’s more likely to get results than doing nothing.  The trick is to stretch the comfort zone, by inviting reflection and growth, in small steps.

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Is it safe to change? Why organizations stay the same

How often do standard change methods result in actual, deep rooted and lasting change?

According to the Gartner: 50% of change efforts are clear failures, 16% have mixed results and only the remainder are somewhat successful. If we want to create real, sustainable change, then top down classical methods for change may not work.

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