It's time to stop asking what AI can do, and start asking what it ought to do.
Those tensions surfaced clearly during the recent CMS Experts and Digital Leaders session in Vancouver on March 10, where digital practitioners gathered to share experiences and compare notes on the realities of digital platforms, content systems, governance, and AI.
These gatherings are intentionally small. No stage. No selling. Just a room full of people who spend their days dealing with complex digital systems and organizational change.
And when the right people sit around a table together, the conversation tends to get honest very quickly.
Read moreI had a great time and met some fantastic, knowledgeable folks at the inaugural Vancouver peer group meeting in the global CMS Experts/Digital Leaders community, held at TELUS on March 25.
Hosted by Paul (Toronto) and Janus (Denmark) from Boye & Co, the event brought together a cross-section of digital leaders to share ideas, explore emerging challenges, and discuss what’s top of mind in the CMS and digital services world.
My brain was buzzing with inspiration and ideas when Jodie Delore shared TransLink’s journey, and the strategic approach they’ve executed in translating content for riders whose first language isn’t English. And I was equally captivated when Morten Rand-Hendriksen from LinkedIn dove into the future of AI with some philosophical insights thrown in.
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