By Nina Dyrberg
Nina Dyrberg’s lightning talk “Is it a behavioural challenge?… Probably.” at Boye Aarhus 26
A few thoughts and highlights from Boye Aarhus 26 – a conference full of interesting perspectives, inspiring people and plenty of food for thought.
I had the pleasure of delivering a short lightning talk called “Is it a behavioural challenge?… Probably.”
My argument was simple: many of the challenges organisations face are, at their core, behavioural challenges.
Whether it’s a strategy that isn’t translating into action, departments working in silos, or new technology that people simply don’t use – you can have great strategies, brilliant processes and ambitious goals. But success depends on what people actually do.
That’s why I believe organisations – and especially leaders – need to become more behaviourally intelligent. This means understanding what people do, why they do it, and how to help them change.
A few other highlights
Julia Frederking on ‘‘Leading design when responsibilities pull in different directions.’’ A wonderfully creative and interactive format where we, as the audience, got to choose which direction the talk would take. She also shared some great perspectives on navigating complex leadership situations.
Ieva Glasius-Nyborg on ‘‘Kaizen for business-oriented design teams.’’ A great reminder that small steps and continuous improvement can lead to significant results. Start small. Improve often.
Thomas Dugaro on ‘‘Who decides? Why employee experience is really decision experience.’’ Decision-making is one of my favourite topics – it drives behaviour, after all. I particularly loved his menu of different approaches to decision-making and the reminder that we should choose consciously how we make decisions.
Cecilie Kalhøj Kobbelgaard on ‘‘Why customer journeys don't work.’’ Thanks for reminding us that the problem isn't always a lack of insights, but rather a failure to connect those insights to real impact. Impressive how much value one person can create when she's passionate enough to insist on making things happen.
Thomas Dugaro on why employee experience is really decision experience at Boye Aarhus 26
Cecilie Kalhøj Kobbelgaard on why customer journeys don’t work at Boye Aarhus 26
Thank you, Janus Boye – you and your team did it again! Already looking forward to the next one!