In my recent conversation with UK-based Andrew Pope, he shared his insights on how the changes brought by the pandemic is impacting work, leading to what he terms the new modern workday.
We’ve quickly gone from a workplace, to working from home. And despite the tools generally being able to support this, it’s not as flexible as it should be. Many are working more and there’s clearly an element of digital overload.
Read moreI’m not one to take selfies. Trust me, I’m saving everyone the grief of looking at my mug. But I wanted to document my state at 6PM as I was about to leave the office last Friday night.
I’ll sound like a broken record if I say it was another long week. But look at that guy. It was indeed another long week.
To bring you up to speed: I’ve been working in 7,500 square feet of loneliness at the Solodev headquarters in Orlando for the last two months, standing guard and collecting mail so our team could shift to a fully remote mode. Our company has always been distributed by design, so we were able to pivot quickly and provide support from the safety of our homes.
Read moreWe are always thinking about what our company needs to do right in the digital space, but what about our personal selves? What do we need to do to have integrity?
If you are looking for a set of digital policy actions to take right now, Kristina Podnar shared her advice on the topic in our recent member conference call.
Read moreLike many other large, global and complex organisations, Rabobank already had Microsoft Teams in place before the advent of the global pandemic.
When everybody suddenly started working from home, usage spiked to new heights. This meant that efforts to ensure adoption became more even important and also that existing challenges became more pressing and a few new ones surfaced.
Read moreThere is an upsweep of interest in sectors and industries that many software product managers historically ignored.
In short, we seem to be moving to a ’Supply Chain Thinking’ environment. The enforced isolation has put a spotlight on the global supply chain, from food through energy to pharmaceuticals and beyond. Their critical role in keeping the world operable, and the sheer scale of these operations is capturing the attention of product managers.
The potential is there, the scale is there, but few know how to even start to build and sell into these markets.
Personally, I have a big appetite for change, but given the recent events, even I struggle to cope. We are far from done with the pandemic, there’s economic crisis like never before and what lies around the corner is harder than ever to predict.
In an entertaining and inspiring member conference call, Sree Sreenivasan, offered his insights, thoughts and tips on the crisis and beyond. This post is not a transcript of the talk, but rather a few of my observations from what’s probably the best show we have put on during COVID-19!
Read moreTech companies exploiting consumers is unfortunately nothing new and dark patterns remain commonplace.
Still, we are experiencing a shift in consumer behaviour, where ethics matter more. How do you actually do ethical design from the beginning? To answer this and to and share practical techniques to make honest interfaces work, To answer this and to and share practical techniques to make honest interfaces work, Trine Falbe, Kim Andersen and Martin Michael Frederiksen have co-authored the new Ethical Design Handbook.
Read moreDistributed teams have unique challenges, and unique rewards.
In a recent call with our product management community, Shaun McGough walked through how Elastic came to be a distributed company, what the culture is like, and how resilient the model has proven.
Read moreThe art and science of selecting the right tool is something we’ve covered on these pages for almost 20 years. It remains hard to navigate the marketplace and the list of potential bidders is long, so how do you approach it?
In a helpful new book, Deane Barker has shared his 25 lessons learned about buying content technology and services. In a recent CMS Expert member call, he shared insights from the book and we co-created 3 more lessons learned.
Read moreWhat can we do to ensure that no persona gets left behind in content management, especially as we begin to discuss requirements surrounding digital experience management?
In a recent member conference call, Preston So from Oracle looked to fields as diverse as geology and motivational psychology and expanded our sights to dimensions beyond the static web to forge a new grand compromise between content editors and marketers and their engineering counterparts to foster a bright future for the CMS — and how we can create and contribute to initiatives to support it.
Read moreImproving your digital content, understanding what parts of your digital marketing actually works and also what content you might be missing, have so far been mostly manual labour, tricky to solve and often low on the list of priorities.
New projects seem to always get the attention, and while there’s much talk about quality over quantity, it’s fair to say that many corporate websites remain bloated and with plenty of room to improve the experience.
With the acquisition of Idio in late 2019, Episerver now wants to take on content diagnostics to quickly perform content audits, improve content marketing, and understand which keywords and content topics perform best. Sounds great right? Let’s take a closer look to better understand the problem and the solution that Epi is offering.
Read moreThe secret is out: Norwegian-based CMS vendor eZ has been reborn as Ibexa. In what’s more than just a rebranding exercise, the company also announced a more substantial shift from their previous content-focused approach to a broader focus on the B2B digital challenge.
It’s quite common in the crowded vendor marketplace that is centred around digital experience platforms to hear about mergers and acquisitions and also new vendors securing substantial funding. Product names also come and go, in particular combined with mergers and acquisitions, but having said that, it’s quite rare to hear about established vendors both changing their name and substantially changing direction.
So what’s behind the brave move and what does it mean to you?
Read moreThere’s good news at the moment: Digital strategies and playbooks which used to be just gathering dust are now being put to good use. Also, silos which have so far made internal collaboration difficult are coming down. And perhaps most importantly, the importance of the digital mindset is no longer questioned.
Ashley Budd from Cornell eloquently summed it up our member conference call yesterday:
Read moreWe can’t rely on the content strategy of the past
Then the world changed. Sounds dramatic but by now we all know what I mean by this. Overnight businesses found themselves with a team adjusting to working from home. Infrastructures were pushed to their limits, flaws in processes were exposed and the need for clear communication was never more apparent. Add to this all of the personal circumstances and impact people were experiencing and enduring and frankly, there was no such as business as usual.
As someone responsible for the content GatherContent publishes and shares, it was apparent that we too couldn’t just carry on with everything we had planned. But it was also a brand new territory. There was no content playbook for a global pandemic
Read more"Content" can become a headache or an afterthought in many projects—but it doesn't have to be that way. In our recent conference call, Katie Del Angel from Shopify shared her perspective as a product content strategist at Shopify.
From defining scope to gaining team alignment, developing concepts and solutions to ensuring scalable implementation, the tools of content strategy can help product leaders every step of the way during projects.
Whether you have a content strategist on your team or not, having content strategy techniques in mind and knowing when to use them can make product management smoother for everyone!
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