“Experiments don’t fail, hypotheses are proven wrong”
With this Airbnb quote, Paul Rissen introduced our community to Experiment-Driven Product Development—or XDPD—a new approach that turns the spotlight on questions to be answered, rather than on solutions.
Improving your craft is a key skill for product and user experience professionals working in the digital era. There are many established methods of product development to inspire and focus teams—Sprint, Lean, Agile, Kanban—all of which focus on solutions to customer and business problems.
Within XDPD, discovery is a mindset, not a project phase.
Read moreHow does content strategy deliver on issues CEOs care about? The best way to find the answer to this question is to ask the CEOs themselves.
CEOs focus on measurable business results, smooth processes, and confirmation that the organization is using its resources most effectively. And content plays a significant role in all three of these.
Read moreCan you create needs?
What is an experience?
Michael Bednar-Brandt from Oracle asked these and other relevant questions as he took Boye 19 Aarhus conference participants on a journey to untangle the experience economy.
In his highly engaging and entertaining keynote, he offered an answer which in brief was a recipe…
Read moreAt the recently held Boye 19 Aarhus conference, five European software vendors competed in the new Small Feature Award on showing a small feature with big impact.
What’s the small feature that really makes the product way better? Is it a small design change, an elegantly engineered new piece of functionality or something else?
In this new contest, the conference participants celebrated the unsung heroes of the workplace: The small features that make all the difference.
Read moreDriving engagement and improving the experience has been key drivers for many big projects in the last years. Delivering a bad experience kills any hard-earned loyalty.
Technology is a part of the equation, but beyond creating a better and more compelling website, what might we do to go above and beyond expectations? In our recent member conference call, we heard about an innovative project using augmented reality at the Brooklyn Museum.
Read moreGeeks rule the world they say, yet there is not much written on the topic of developer relations and many organizations fail to meet developer needs.
There's clear business value in developer relations, but how do you get started? What's the lessons learned on community building, evangelism and outreach when it comes to developers?
Read moreYour visitors rely on the usability of your website and products to engage with your brand, yet many still have various barriers which is bad for both the user experience and your brand.
Accessibility has clearly moved from a nice-to-have to a must-have with the advent of new legislation and recent lawsuits. As Gavin Colborne from Little Forest in the UK said in our recent member conference call, there are many changes coming for 2020.
Read moreWith digital content published across more channels than ever before, how can you make yours easy to find, use, and share? Is your content ready for the next wave of content platforms and devices?
It has been almost 2 years since Carrie Hane published the Designing Connected Content book together with Mike Atherton. In our recent member conference call, Carrie shared learnings from after the book went to print.
Read moreProduct managers have been called ‘the CEO of the product’ by Ben Horowitz. While you may agree or disagree with that statement, product managers, like CEOs, make decisions that have a long term impact. Even after you moved to another job years ago, the decisions you made back then are likely to still affect the product and its users today.
With that daunting thought in mind, no wonder product managers like to use whatever data they can get their hands on to substantiate their decisions!
Read moreWhen you have a lot of content contributors - people creating content and adding that content to digital channels - you need a way to keep them all on the same (metaphorical) page. When they’re all in different departments and different countries, with different skill levels, working on separate but interconnected sites, in multiple languages, things can devolve into chaos pretty quickly.
Alignment will bring a consistent voice to every web page and every channel, and keep quality standards higher for writing, imagery, and other content, but finding a how-to guide has been hard. This is my attempt to create one
Read moreTo help our growing member community make better technology decisions, we’ve just released a new and detailed review of Enonic.
The marketplace for web experience platforms has been growing in recent years offering you more options. Norwegian Enonic has been around for almost 20 years and has managed to reinvent itself a few times.
Read moreGuest post by Alice Thode Jensen from Copenhagen-based digital agency Reload
In a fixed scope project we can pack research and analysis into a phase upfront and thereby control the spending, but how should we do it in a continuous agile setup?
Read moreOne of my close friends and trusted advisors recently said that after 1 year, any entrepreneur should know whether the firm can make it or not. What about after 16 years then?
What’s lies around the corner? A big new office with a fountain, key new hires and a new website….
Read moreRemote working is on the rise for a number of reasons and has been for a while. Today it has become quite common that some companies are shutting down offices (or never opening any in the first place) and relying entirely or almost entirely on remote working.
While there’s no doubt that remote working can be very successful and is enabling whole new forms of organization, there are undoubtedly aspects that may be new to traditional, co-located companies, which they will need to consider.
Read moreThere is a perception that AI is somehow neutral and free of bias, but that is certainly not the case. AI is dependent on data, and data is full of biases. There is a saying in the programming world that if you feed a computer garbage, you will get garbage out. So, if we are not thoughtful about the input, AI can reflect both sexism, racism, ageism and all kinds of other isms (none of them being idealism).
Read more